Can I change a flight I already booked?
You can always reschedule a flight with Avianca Airlines, but depending on which airline you booked your flight with and the fare class of your ticket, you may have to pay a change or cancellation fee. These fees can sometimes be costly, so it’s always best to check with the airline before making any changes to your flight plans.
Does Avianca have a 24-hour cancellation policy?
If a customer makes a purchase directly with Avianca Airlines, they can request a refund for withdrawal at least 24 hours before their trip. This request must only be made by the person making the purchase. The customer will need to provide their order number, along with the name and email address associated with the purchase. If the customer is requesting a refund for a flight that has already been taken, they will also need to provide the flight details.